Terms & Conditions
Effective Date: January 2026
Pricing Notice: All prices listed are starting rates. Vehicles, vessels, or properties in excessively dirty condition (including but not limited to heavy pet hair, excessive sand or dirt, stains, mold, mildew, heavy oxidation, or any condition requiring significantly more time or product than a standard service) may require additional charges. Any additional charges will be communicated to you before work begins.
By booking a service with SudBros Mobile Detailing & Ceramic Coating, you agree to the following terms. These terms apply to all bookings regardless of how the appointment was made, including phone, text, form submission, or any other method.
1. Deposits
A deposit is required to secure your appointment. Your deposit is fully refundable if you cancel at least 48 hours before your scheduled service date. Cancellations made within 48 hours of the appointment are non-refundable. Your deposit will be applied toward the total cost of your service.
2. Scheduling & Weather
Scheduled service dates may be subject to change due to weather conditions. Mobile detailing requires dry conditions to ensure the best possible results. SudBros will notify you as early as possible if rescheduling is necessary and will work with you to find an alternative date at no additional cost.
3. Pre-Existing Damage
SudBros Mobile Detailing & Ceramic Coating is not responsible for any pre-existing damage to your vehicle, vessel, or property. This includes but is not limited to scratches, chips, dents, worn trim, cracked plastics, faded paint, or any other condition present prior to the start of service. We recommend you document the condition of your vehicle before service if you have any concerns.
4. Damage & Service Complaints
If you believe our team has caused new damage during the course of service, or that the quality of work performed was inadequate, you must bring this to the attention of a SudBros crew member before they leave the job site. We are committed to making things right, but we are unable to accept damage or service quality claims raised after our team has departed. No exceptions will be made to this policy.
5. Right to Refuse Service
SudBros reserves the right to refuse or discontinue service on any vehicle or property that poses a health or safety risk to our crew, including but not limited to extreme biohazard conditions, infestation, or unsafe access situations. In such cases, a partial charge may apply for work already performed.
6. Agreement
By paying a deposit, confirming an appointment, or replying to a booking confirmation, you acknowledge that you have read, understood, and agree to these Terms & Conditions in full.
SudBros Ceramic Coating Warranty
Read this in full before your install. Your coverage depends on a quarterly SudBros maintenance wash, which is a paid service you schedule yourself.
What is covered
Your ceramic coating will stay bonded and continue to bead and sheet water for the length of the term you purchased, as long as the vehicle is maintained below. A covered failure means a loss of beading or adhesion across most of a coated panel, confirmed by a SudBros inspection. Only the surfaces coated at install are covered.
Warranty term
Your term equals the rated life of the coating you bought and starts on the install date. The term never restarts or extends.
Required maintenance
Your vehicle needs a SudBros maintenance wash every 3 months. These washes are a paid service and are not included in your coating price. The 3 month clock runs from your last completed wash. Scheduling is up to you. Reminders are a courtesy and a missed reminder does not extend a deadline.
Grace period and lapses. You get a 4 week grace period on every due date. Past 4 weeks, coverage is suspended and can be reinstated with a paid inspection and decontamination wash if the coating passes. Past 6 months, the warranty is void permanently.
Between visits, wash by hand only, using the pH neutral methods in our aftercare guide.
If the coating fails
Your only remedy is a prorated credit toward reapplying the coating. The credit equals the price you paid for the coating times the full months left in your term divided by the total months in your term. The first 12 months are covered at 100 percent. You pay the difference at our current rate.
| Point in term | Credit toward reapplication |
|---|---|
| Year one | $1,500 |
| Month 24 | About $900 |
| Month 48 | About $300 |
| Month 58 | About $50 |
Any reapplied coating carries only what is left of your original term. It does not start a new one. We may correct only the affected panels rather than the whole vehicle, and may use a coating of equal or better rated life if the original product is unavailable.
Limit of liability
Our total liability under this warranty will never exceed the price you paid for the coating. We are not responsible for loss of use, rental costs, towing, lost income, loss of vehicle value, or any other indirect damages. No cash refunds. This is the only warranty we offer and it replaces all others, express or implied, to the fullest extent Washington law allows.
Not covered
- Automatic and brush car washes
- Improper washing, including dish soap, degreasers, wax strippers, and acidic or alkaline chemicals
- Polishing, paint correction, or coating work by anyone other than SudBros
- Scratches, rock chips, dents, accidents, and vandalism
- Bird droppings, sap, bugs, water spots, industrial fallout, overspray, road salt, and brake dust left on the paint
- Fire, hail, flood, and other acts of nature
- Repainted, resprayed, or wrapped panels, and any paint or clear coat defect that existed at install
- Fleet, rideshare, delivery, offroad, track, and competition use
- Normal gradual reduction in gloss
Making a claim
Tell us in writing within 30 days of first noticing a problem. Claims after 30 days or after your term ends are not eligible. The vehicle must be clean, dry, and available for inspection, and you must have completed all maintenance washes. Our wash records are the proof of compliance.
File a warranty claim
Call (206) 752-2173 or email [email protected]
Transfers
This warranty covers the original purchaser and the vehicle listed on the coating agreement only. It is not transferable to a new owner or a different vehicle. Coverage ends when the vehicle is sold or traded. Washington law governs this warranty.
Acknowledgment
By signing, I confirm I have read and understand this warranty. I understand that quarterly SudBros maintenance washes are a paid service I am responsible for scheduling, and that missing them will suspend or void my coverage. I understand that if the coating fails, my remedy is a prorated credit based on the time left in my term, not a free reapplication, and that any reapplication carries only the remainder of my original term.
Privacy Policy
Effective Date: January 2026
At SudBros Mobile Detailing & Ceramic Coating ("we," "our," or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, submit a form, or contact us for detailing services.
1. Information We Collect
We may collect the following information when you interact with us:
- Contact details: name, phone number, email address, and vehicle information.
- Service details: type of service requested, appointment preferences, and location.
- Website data: cookies, analytics tools, and ad tracking from Meta or Google.
2. How We Use Your Information
We use your information to:
- Respond to inquiries and provide quotes or bookings.
- Send appointment confirmations, reminders, and follow-ups.
- Request feedback or reviews after a completed service.
- Share exclusive offers, discounts, or updates (if you've opted in).
We do not sell or share your information with third parties except as required by law or to fulfill a requested service.
3. Data Protection
We take reasonable measures to secure your data, including encryption and restricted access. If you contact us through our website or ads, your data is securely stored in our customer management system.
4. Your Rights
You may request to:
- Access, correct, or delete your information.
- Opt out of promotional messages by replying "STOP" or contacting us directly.
5. Contact Us
SudBros Mobile Detailing & Ceramic Coating
Phone: (206) 752-2173
Email: [email protected]
Website: sudbrosdetails.com
6. Policy Updates
We may update this Privacy Policy periodically. Updates will be posted on this page with a new effective date.
7. Meta & Google Ads Compliance
By submitting a form, you consent to be contacted by SudBros Mobile Detailing & Ceramic Coating via phone, text, or email regarding your inquiry. Standard message and data rates may apply.